Refund policy
Return & Refund Policy
Returns
We want you to be confident in your purchase from Asinine Skateboards.
If you're not completely satisfied with your order, you may request a return within 30 days of receiving your item.
To be eligible for a return, the product must be:
- Unused and unridden
- In the same condition it was received
- In its original packaging
- Accompanied by proof of purchase
Grip tape that has been applied to a deck is considered used and is not eligible for return.
Starting a Return
To request a return, please contact us at:
support@asinineskateboards.com
Returns must be approved before being shipped back.
Return shipments should be sent to:
6537 S Staples St. Corpus Christi, TX 78413 United States
Items returned without prior authorization may not be accepted.
Damaged or Incorrect Orders
Please inspect your order upon arrival.
If your order arrives damaged, defective, or you received the wrong item, contact us as soon as possible. We'll work quickly to make it right.
Photos of the damaged packaging and product may be requested to help us process your claim.
Non-Returnable Items
The following items are not eligible for return:
- Skateboards that have been ridden or used
- Decks with grip tape applied (unless installed by us and received damaged)
- Products showing signs of wear or damage after delivery
- Clearance or final sale items
- Gift cards (if offered in the future)
Skateboarding is a high-impact sport. Deck breakage caused during normal use, tricks, impacts, or abuse is not considered a manufacturing defect and is not covered under this return policy.
Exchanges
We currently do not offer direct exchanges.
If you'd like a different product, please request a return (if eligible) and place a new order once your return has been approved.
Refunds
Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process the refund.
Questions?
If you have any questions about returns or refunds, please contact us at: